Senior Executive, Complaint Management and Detection & Verification

KEY ACCOUNTABILITIES

Assist the Manager, Integrity and Governance Unit to;

1. Plan, lead and conduct investigations on corruption, abuse of power, misconduct, violations of the code of conduct, and organizational ethics allegations in accordance with the Corporation’s policy and applicable professional standards;
2. Conduct sensitive interviews and other investigative research activities which include investigation scoping, planning, and fieldwork as well as lead and coordinate meetings and discussions with the relevant employees / Head of Department/stakeholders in regard to cases under investigation by recording statements and compiling evidence;
3. Coordinate and prepare Investigation Reports and other integrity reports/updates to the relevant management committees, board committees and other stakeholders where required.  
4. Coordinate and prepare periodic integrity reports/updates to the relevant management committees, board committees and other stakeholders where required.
5. Establishing Standard Operating Procedures (“SOP”) for the Complaints Management;
6. Implement and oversee a structured integrity complaints system to ensure every report of misconduct, corruption, abuse of power, and malpractice is addressed promptly and appropriately;
7. To prepare reports to be reported to the relevant committee or management; and
8. Assist in developing and establishing the Corporation’s protocols which include policies, procedures, timelines, roles and responsibilities etc. in relation to integrity and governance.
9. In performing screening and due diligence on the sponsorship and donations requestor.

QUALIFICATION, EXPERIENCE, KNOWLEDGE & SKILLS/ COMPETENCIES REQUIRED FOR THIS POSITION

Qualification: Bachelor's Degree in Law/Business Administration/Finance or the equivalent.

Experience: Minimum 3 years of working experience in leading integrity investigations and fraud investigations is an added advantage.

Knowledge: Candidate must possess in-depth knowledge vis-à-vis all regulatory, statutory and best practices in relation to ABC, whistleblowing, gift policy requirements, ethics and governance. Relevant professional certification is an added advantage i.e., Certified Integrity Officer (CeIO), Certified Fraud Examiner (CFE), Corruption Risk Management (CRM) etc.

Skills/ Competencies: Excellent report writing skills. Candidate must have good communication skills in view that the role requires periodic reporting to BRMC on key integrity matters.

Others: Have high ethical standards and professionalism in promoting high integrity values and cultures in an organisation.